About the role
You'll be the first point of contact for our Atlanta office, managing the front desk with professionalism and warmth. You'll handle a steady flow of visitors, phone calls, and administrative tasks while keeping our office running smoothly. This role is essential to creating a welcoming environment for clients, advisors, and team members.
What you'll own
- Greet visitors and clients, manage check-in procedures, and direct them to the appropriate team members
- Answer and route incoming calls professionally, take messages, and respond to routine inquiries
- Maintain the reception area, manage supplies, and keep the space organized and presentable
- Schedule appointments and meetings, coordinate conference room bookings, and update calendars
- Process mail and packages, handle basic data entry, and support administrative workflows
- Assist with events, new hire onboarding, and other office coordination tasks as needed
What we're looking for
- You have strong communication skills and can interact professionally with diverse groups of people
- You're organized, detail-oriented, and comfortable managing multiple tasks in a fast-paced environment
- You have experience in a front-desk, reception, or customer-facing role
- You're reliable and punctual, with a commitment to maintaining a positive, professional demeanor
- You're comfortable using standard office software and learning new systems quickly
Nice to have
- Experience in a financial services or professional office setting
- Familiarity with appointment scheduling software or phone systems
- Bilingual capabilities (Spanish preferred)
What's in it for you
- Competitive salary of $50,000–$55,000 annually, based on experience
- Full-time position in Atlanta with standard office hours and benefits eligibility
- Opportunity to be part of a stable, established financial services firm with clear pathways for growth into administrative or operations roles
About Ameriprise Financial
Ameriprise Financial is a leading financial services firm serving individuals, businesses, and institutions. Our Atlanta office is home to a team of financial advisors and support staff dedicated to helping clients build and protect their wealth.