NappStar Social Media team members are responsible for making sure NappStar is capturing the best content to promote our salon & brands. They are responsible for taking client pictures, capturing videos, and coming up with creative content ideas & strategies to keep us at the top of our game. About NappStar ATL NappStar AT is the #1 loc salon in the ATL metro area. Description General
- Complete open / close tasks and forms per shift
- Follow salon standards for behavior and general workflow
- Acknowledge and greet everyone who enters and leaves the salon
- Offer excellent customer service
- Exceptional verbal and written communication skills; with the ability to communicate with all levels of the team
- Superb time management skills with a proven ability to meet & prioritize achieving deadlines
- Strong analytical and problem-solving skills
- Handle client questions promptly, professionally and courteously
- Maintain complete confidentiality in all guest matters in accordance with company policy. Job Specific
- Communicate effectively with Stylists about capturing client content
- Proven results in Social Media Marketing/Content creation
- Ability to capture and create engaging content, with a short turn around (i.e Instagram stories, Reels, TikTok ,etc.) We put out content throughout our entire day
- Plan and execute all social media campaigns.
- Design, build, and maintain social media presence; focus on social media strategy that converts to sales.
- Expert eye for design and image/brand compatibility
- Proficient in editing
- Measures and reports performance of marketing campaigns and assesses against goals.
- Implements new and creative growth strategies.
- Collaborates with internal teams to optimize client experience.
- Experience with Shopify marketing is a plus. Training
- New Hires - participate in 30 day, 60 day & 90 day goals
- Participate in Management Check-Ins
- Receive new monthly goals and discount code
- Talk about any issues, concerns, positive/negative feedback
- Maintain a positive attitude and contribute towards a quality work environment
- Regularly attend, participate in and support training and staff meetings
- Communicate to management any and all occurrences involving staff or clients in the salon that require attention
- Assist in all areas of salon operations as requested by management Physical Demands:
- Must be willing to hold lighting equipment for an extended period of time
- Must be willing to lift / move delivery packages that are less than 30 lbs
- Must be willing to work on their feet all day
- Must be willing and able to go up and down the stairs (as needed) Salary $17 - $22 per hour Full posting: https://www.glassdoor.com/job-listing/social-media-marketing-specialist-videographer-nappstar-JV_IC1155583_KO0,46_KE47,55.htm?jl=1009445688878
